Claim Repudiation
Complaint Filing.
(claim rejection)

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What you should know

  • In India Insurance sector is governed by Insurance Regulatory and Development Authority (IRDA).
  • Rejection of Insurance claim is known as repudiation of claim.
  • IRDA has conveyed all insurers to consider good spirit and merits of a claim before repudiation.
  • The total value of a claim before Insurance ombudsman should not exceed 30 lakhs.
  • 49% of the complaints made to ombudsman are with regards to life insurance and 39% for health Insurance (year 2020)

What we do.

Frequently Asked Questions

I have filed claim with my insurance company but haven’t heard from them for over two weeks, should I complain?

We understand the impact any delay could have during medical emergencies however the repudiation complaint could be made after 30 days of no response from the insurance company.

How long does the repudiation complaint takes?

The repudiation complaint procedure may take anywhere between 30 to 90 working days.

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